1. It did not require any special drivers. It operated immediately with the Windows default drivers. It appeared as:-USB PnP Audio Device/Microphone Array (USB PnP Audio Device). The drivers set that Windows selected were:-USB PnP Audio Device Microsoft V10.0.19041.388 Microsoft Windows.
2. I had the same problem as you with a 2019 27” iMac with Windows 10 (1809) on external SSD with no sound to speakers or headphones. After a lot of Google searches I started to suspect a problem with the High Definition Audio Device (not the AMD one, if you have one) in the Device Manager (Sound, video and game controllers) due to it using a standard Microsoft driver.
3. 1.Check if the problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device” is listed as the default input. If not, then no further step, just send us a message. (Windows: Right click speaker icon on right corner of computer→“Recording Device” Mac: Click “System Preferences”→“Sound”→“Input”).
4. USB Audio ASIO driver helps you connect USB audio interfaces to music applications via ASIO at latencies down to 4ms. Features: USB-audio support for ASIO compatible applications like Cubase.

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Any speaker that is with 1/4″ is perfect for using with the mic. For particular speaker model and use environment, below is the info for reference.

Driver Booster 4, as a powerful and easy-to-use driver updater, provides 1-click solution to rapidly & securely update outdated and faulty drivers and install the best matched missing drivers not only for your device drivers but also for.

Fender Squier sp10 and Nady wa120 PA System will be suitable for a small room for meeting, Yamaha stagepass 500 is for a large group. Galaxy pa5X140 can fill a gymnasium.

1. You can find step-by-step tutorial on K038 problem-solving playlist: http://bit.ly/k038problemsolving
   1. Turn off the power to receiver as well as transmitters B & C before you get started.
   2. Power on transmitter B and reset it by clicking the top button for 10 times. A flashing 605.000 channel number shows up if you reset transmitter B proper.
   3. The same goes for transmitter C. But what appears on transmitter is the flashing 584.000 channel.
   4. When they are still flashing, switch on receiver. Pay a bit attention here if its RF B & C lights will blink for 3 times before the last step.
   5. Click the top buttons of both transmitter B & C, resulting in pairing successfully.

It depends on what kind of batteries you use. The most common ones last for 4 hours normally. And the screen displays the power of the battery. When power runs low, the screen will also flash.

Before the setup, turn down the volume control of speaker.

When plugging receiver in, do not place the mic directly in front of speaker.

During the use, a)slowly adjust the volume setting of speaker. b)Instead of speaker, please direct the microphone to your mouth for loud and clear sound. c)And keep the mic at least 9 feet away from speaker for perfect effect.

You can find step-by-step tutorial videos for above question on K037/K037B problem-solving playlist: http://bit.ly/k037037bproblemsolving

It’s just because the batteries run out of power. You can replace them with a new pair AAA size batteries.

It depends on what kind of jacks your TV has and what kind of receiver you use.

And you can check out the one of our blogs about the connection to see if it helps, or contact us directly with detailed spec. of your devices.

1.Turn down level of input music and the Music Control on receiver.

2.Stream the music to speaker directly so that you can adjust the volume separately.

1.Try different cable and different input jacks on speaker.

2.Turn down the volume of K036 and turn up the gain on your amp.

3.It may interfered by the cell phone or even the light, please be away from that stuff.

Sorry no. Even we send you a replaced mic, it still won’t work with your K036 receiver. Because the frequencies of the mics are pre-set with the receiver. Though the Fifine single mic system with 1/4″ receiver is perfect to serve as the third mic option.

The most common batteries on the market can last at least 4 hours. The better quality battery you use, the longer it may last. The Eneloop AA and AAA size battery would be a choice.

You just need to replace batteries for both microphone and receiver.

You can find step-by-step tutorial videos for above question on K035/035B problem-solving playlist: http://bit.ly/k035035Bproblemsolving

If the wireless microphone still doesn’t work, check how many black loop on the 1/4″ plug of the receiver and also contact us with the devices you use.

In order to give adequate sound, that Bluetooth speaker should be more than 25 watt you can find a power bank to supply power for receiver and an audio cable to connect USB receiver with speaker.

Yes if you want to have a try, check out the link below. Basically, for Windows users, you just need to download an app called voice meter banana. If you use Mac, just create an aggregated device by using MIDI Audio setup.

Just follow the playlist: http://bit.ly/k031bproblemsolvingto check if USB receiver is recognized by computer and if receiver and transmitter paired. If not, follow the tutorial to reset it!

1.Check whether the icon of the “USB PnP Audio Device” appears or not.

(“System Preferences”→“Sound”→“Input”)

2.If yes, then you’re good to go. But you can’t hear any playback of the mic before you click open an audio software on Mac OS.

1.Turn up the level of input and output to around 80% on computer.

Windows: Go to control panel→Sound setting→Recording Device→right click “USB PnP Device”→Properties→Levels. Same goes for output volume on “Playback Devices”.

Mac: System Preferences→Sound→Input/Output→Input Volume/Output Volume

2.Do have to aim the mic toward the mouth, seating it approximately 9 inches below. When using head-worn, you may need to take off the foam cap to check if the capsule is pointed directly to your mouth.

3.If it is possible, please try the speaker that has over 25 watt power.

If “USB PnP Audio Device” under “Recording Device” appears but the level meter doesn’t move when speaking to mic, simply go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone as well as the other apps below, especially the “Voice Recorder”. At lasts restart computer.

1.Follow the playlist: http://bit.ly/k031bproblemsolvingto check ifK031 is working properly.

2.For Windows user, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

3.Update Skype to latest version or re-install the latest Skype.

Yes, it does. But you need a USB type A to type C or lightening adapter and we have confirmed that it works with: Samsung S and Note series of 7/8/9, iPhone 5-8, XS MAX, Sony Z series, Goolge Pixel 2 and Huawei Mate and P 20. If you are using model that is not listed above, as long as the released date of your phone is similar to those mentioned models, the mic should still work.

Yes if you want to have a try, check out the link below. Basically, for Windows users, you just need to download an app called voice meter banana. If you use Mac, just create an aggregated device by using MIDI Audio setup.

Just follow the playlist: http://bit.ly/k026problemsolvingto check if USB receiver is recognized by computer and if receiver and transmitter paired. If not, just follow the tutorial to reset it!

1.Check if the “USB PnP Audio Device” is still listed as the default input under sound settings. If not, then no further step, just send us a message.

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(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If the driver appears but the level meter doesn’t move when speaking to mic, simply go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone as well as the other apps below, especially the “Voice Recorder”. At lasts restart computer.

1.Check if the problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device” is listed as the default input. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If driver is there and the level meter moves when speaking to mic, it will be the bug of Skype. The easiest way is to update Skype to latest version or re-install the latest Skype.

3.For Windows user, before the update or re-installation, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

You can follow step-by-step tutorial on K025 problem-solving playlist: http://bit.ly/k025problemsolving

Yes if you want to have a try, check out the link below. Basically, for Windows users, you just need to download an app called voice meter banana. If you use Mac, just create an aggregated device by using MIDI Audio setup.

Loosen the screw to make it easy for you to budge it. And bend it back and forth for a couple of times.

1.To make sure USB port provides enough power, please plug the power cord for laptop.

2.Re-plug the mic to the other USB port.

3.If the issue still happens, for Mac user, please contact us directly, while for Windows users, please follow the three steps below.

3.1 Disable USB Suspension Settings. For detailed steps, check out the video below.

3.2 Uninstall the driver and restart computer.

Control Panel”→“Device Manager”→double click “Sound, video and game controllers”→right click “USB PnP Device”→“Uninstall”

1.Check if the problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device” is listed as the default input. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If driver is there and the level meter moves when speaking to mic, it will be the bug of Skype. The easiest way is to update Skype to latest version or re-install the latest Skype.

3.For Windows user, before the update or re-installation, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

We don’t recommend to do so, because some of the methods are complex, and for Windows computer and Mac. But if you want to have a try, check out the link below.

1.Place the mic 3-5 inches away from you mouth (distance is most important). Speak straightly in front of the capsule.

2.Set on-body control of microphone and input/output level of computer at 50%-75%.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”/“Playback Device”→right click “USB PnP Device”/default speaker→“Properties”→“Levels”. If there’s “Microphone Boost”, turn it to 0.

Mac: “System Preferences”→“Sound”→“Input”/“Output”→“Input Volume”/“Output Volume”)

1.Check if the problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device” is listed as the default input. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If driver is there and the level meter moves when speaking to mic, it will be the bug of Skype. The easiest way is to update Skype to latest version or re-install the latest Skype.

3.For Windows user, before the update or re-installation, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

1.Re-plug USB cable to microphone to make sure the connection is firm.

2.Restart computer and re-plug the mic into the other USB port.

3.If the mic still doesn’t work, we will send you a new cable to replace. Because the problem may lie in the USB connector.

We don’t recommend to do so. But if the cable is of high quality, you can try to test it out.

At the time, the output device is no more built-in speaker of computer. So you just need to make sure the output setting of computer is select as USB Audio Device and the volume is not muted. Then you will hear the sound from the headphone jack of the mic.

1.Check whether the icon of the “USB PnP Audio Device” appears or not.

(“System Preferences”→“Sound”→“Input”)

2.If yes, then you’re good to go. But you can’t hear any playback of the mic before you click open an audio software (like QuickTime Player) on Mac OS.

1.Check if the “USB PnP Audio Device” is still listed as the default input under sound settings. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If the driver appears but the level meter doesn’t move when speaking to mic, simply go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone as well as the other apps below, especially the “Voice Recorder”. At lasts restart computer.

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1.Check if the problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device” is listed as the default input. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If driver is there and the level meter moves when speaking to mic, it will be the bug of Skype. The easiest way is to update Skype to latest version or re-install the latest Skype.

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3.For Windows user, before the update or re-installation, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

1.Check whether computer has separate MIC jack. If no, you need a USB audio adaptor.

2.If yes, please uninstall audio driver and then restart computer (driver will be automatically re-installed).

(“Control Panel”→“Device Manager”→double click “Sound, video and game controllers”→right click the listed drivers→“Uninstall”.)

If the methods can’t help. please email us.

There is an blue indicator on sound card.If the microphone work normally,the indicator keep flashing.

You can find step-by-step tutorial videos for above question on K053 problem-solving playlist: http://bit.ly/k053problemsolving

1.Check if the problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device” is listed as the default input. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If driver is there and the level meter moves when speaking to mic, it will be the bug of Skype. The easiest way is to update Skype to latest version or re-install the latest Skype.

3.For Windows user, before the update or re-installation, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Applies to: Windows 10, version 1703
Original KB number: 4021854

Symptom

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

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Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

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If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

1. Install the device-specific driver (see Method 2).
2. Open Device Manager.
3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
4. Restart the computer.

When it restarts, Windows will try to reinstall the device by using the device-specific driver.